A Journey Through Climate Control Excellence
Tropical Heating & Cooling has been a cornerstone of comfort in the Niagara region for over three decades. Founded in 1985, this family-owned business has grown from a small local operation to a respected leader in the HVAC industry, serving communities across Western New York.
Humble Beginnings
The company’s story began when John and Mary Thompson, a husband-and-wife team with a passion for helping others, recognized the need for reliable heating and cooling services in their hometown of Niagara Falls. Armed with technical expertise and a commitment to customer satisfaction, they launched Tropical Heating & Cooling from their garage.
Expanding Horizons
As word spread about their exceptional service, the business quickly outgrew its humble origins. By the mid-1990s, Tropical Heating & Cooling had expanded its reach to neighboring communities, including:
- Grand Island
- Lockport
- North Tonawanda
- Tonawanda
- Amherst
- Williamsville
- West Seneca
- Lewiston
- Pendleton
- Wheatfield
Adapting to Change
Throughout the years, Tropical Heating & Cooling has stayed at the forefront of industry innovations. From the transition to energy-efficient systems to the integration of smart home technologies, the company has consistently adapted to meet the evolving needs of its customers.
Community Involvement
Beyond their technical expertise, Tropical Heating & Cooling has become known for its strong community involvement. The company regularly participates in local events, sponsors youth sports teams, and offers free HVAC check-ups for senior citizens during extreme weather conditions.
A Legacy of Excellence
Today, Tropical Heating & Cooling employs a team of over 50 highly trained technicians and support staff. Their fleet of service vehicles is a familiar sight throughout Western New York, bringing comfort and peace of mind to thousands of homes and businesses.
The company’s commitment to quality is evident in its comprehensive range of services, including:
- Expert HVAC repairs
- Routine maintenance
- New system installations
- Emergency services
- Energy efficiency consultations
Looking to the Future
As Tropical Heating & Cooling approaches its 40th anniversary, the company remains dedicated to its founding principles of exceptional service, technical expertise, and community engagement. With the next generation of the Thompson family now involved in the business, Tropical Heating & Cooling is poised to continue its legacy of keeping the Niagara region comfortable for many years to come.
Whether it’s battling the harsh winters of Lockport or providing relief from the summer heat in Amherst, Tropical Heating & Cooling stands ready to ensure that Western New York residents and businesses enjoy optimal indoor comfort throughout the year.
