Welcome to Discount Heating & Cooling! We’re thrilled to have you as a new customer and want to ensure your first visit is a breeze. Here’s a comprehensive guide to help you prepare for your HVAC installation, repair, or service.

Before Your Appointment

• Gather any relevant information about your existing HVAC system, such as the make, model, and age.
• Clear access to the area where our technicians will be working.
• Prepare a list of questions or concerns you may have regarding your HVAC needs.

During Your Appointment

1. Our friendly technicians will arrive promptly at the scheduled time.
2. They will assess the situation and provide you with a detailed explanation of the recommended installation, repair, or service.
3. Feel free to ask any questions you may have about the process, costs, or any other concerns.
4. Once you approve the work, our technicians will begin the job, ensuring minimal disruption to your daily routine.

After Your Appointment

• Our technicians will thoroughly clean up the work area and provide you with any necessary instructions for maintaining your HVAC system.
• We encourage you to share your experience with us, as your feedback is invaluable.
• Don’t hesitate to reach out to us if you have any further questions or concerns regarding your HVAC system.

At Discount Heating & Cooling, we pride ourselves on providing exceptional service to residents of Wheeling, Buffalo Grove, Arlington Heights, Deerfield, Prospect Heights, Lincolnshire, Palatine, Mt. Prospect, IL, and surrounding areas. We look forward to serving you and ensuring your comfort year-round.